Collect Centrify DirectControl Debug Log

In this post I am gonna provide you the steps to collect the debug logs that should be provided while reporting an authentication failure issue with Centrify DirectControl. If you have the paid version then you can simply send an email to with the logs files otherwise Centrify Forum is the one great stop shop for you. Make sure you run these steps before fixing the issue like restarting the system or restarting the centrifydc service.

These steps are for RHEL (Red Hat Enterprise Linux) users but other distributions should have similar steps just the directory structure might change a little bit,